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DMOZ Internet Directory
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Business
Business Services
Customer Management
87 Sites
Customer Relationship Management (CRM) consists of the gathering of detailed information about a company's customer base, the history of their purchases, requests, general buying patterns, and feedback, both positive and negative.
Categories
Associations
2 Sites
Conferences
1 Sites
Customer Support
19 Sites
Data Management
29 Sites
Industry Analysts
14 Sites
Sales Force Automation
9 Sites
Sites
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Softlab
- IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
Mamut
- Provider of CRM and Internet solutions to small businesses worldwide.
Joe Turner
- Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
Customer Inc
- Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Strengthbank
- Offers professional keynote and customer service seminars.
The Cross Country Group
- Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
NowDocs
- How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for time sensitive documents.
Kovair Inc.
- Consulting services covering CRM and strategic relationship management.
MindTree Ltd
- Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
TeleTech
- Customer management, business-process and database-marketing solutions. Includes news and resource library.
21CRM Systems
- Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
Harte-Hanks, Inc.
- World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
The Interchange Group
- Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
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See Also
Customer Service
Business
200 Sites
Also Available in These Languages
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