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DMOZ Internet Directory
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Business
Telecommunications
Call Centers
Equipment
Computer Telephony Integration
25 Sites
Businesses which offer solutions enabling computer applications to take control of telephone systems to provide enhanced call control capabilities.
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Eletech Enterprise Co.
- Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
Genesys Corporation Homepage
- Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
Komtel, Inc.
- Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
Computer Telephony Solutions, Inc.
- Offering interactive voice response, intelligent call routing and ACD software.
Java (TM) Telephony API
- Sun's JTAPI specifications website. Software provides various call center services.
Citel Technologies
- Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
SynreVoice Technologies Inc.
- Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
Dialogic Corporation
- Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
Emerging Voice Technology, Inc.
- Software development company specializing in voice applications development, call center automation and line quality testing.
TALX Home Page
- Providing services and software including interactive voice response (IVR) and CTI.
Periphonics
- Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
Chrysalis Software
- Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
ComTek International
- Design, development, implementation and support of distributed CTI and IVR software solutions.
Computer Talk Technology
- A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
Interactive Intelligence, Inc.
- Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
Dialpro Northwest, Inc.
- Providing call center and other CTI products for North American businesses.
CCS, Inc.
- Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
NetCall Telecom
- Intelligent telephony services for more efficient customer response, qualification and conversion.
Noble Systems Corporation
- Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
Alston Tascom, Inc.
- A call center database information and network telephony system.
Telenet Solutions
- Computer Telephony Integration consulting and systems installation specialists.
Interactive Telesis Inc.
- Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
MASTAR
- Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
Welltech Computer Co., Ltd
- Offering CTI products. Located in Taiwan.
ChaseData Corporation
- Sells predictive dialing systems and call center software for small and medium companies.
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See Also
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Telephony
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