Aexis - Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. Precision - Developer of help desk solutions. Charter Continuum - Customer relationship management with software for handling customer feedback ensuring customer retention. SupportSentry - Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. Aestiva - Web-based solutions including help tickets, knowledge base, contact management, and email management. ScandiaCom - Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. Ulysses CRM - Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. Q-go - Customer communications software based on natural language technology. Querybot Systems - Automated knowledge base and interactive FAQ systems intended for small businesses. Satmetrix Systems - Software and services company focused on customer experience management. ResponseTek Networks Corp. - Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. Witness Systems - Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners. Rapid Stability Incorporated - Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. Blue Tahiti Software Ltd - Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts. The Service Manager - TSM - Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts. Transversal Corporation Ltd - Offers call centre knowledge management solutions. List of products. Contacts. Actricity - Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service. Simon Dutton Associates Ltd - Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. PhaseWare, Inc. - Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process. Medallia - Provides turnkey customer feedback solutions. Product details, and company news. Orasi Software, Inc. - IdeaScope - Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ideas, comments, and suggestions. CRM Technologies Ltd. - Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details. CustomAnswers - Provides online customer service support solution and web-based help desk, including knowledge base, issue tracking, call center, Dynamic FAQ, email management and surveys. Square Systems Ltd - Opinion-8 - Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.