CRM Daily - CRM news and information. Customer Service Group - Resource for customer service, call center and helpdesk professionals. destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. eCRMGuide - Customer relationship management and e-business news. CRM Blog - News and commentary on CRM topics, including software and implementation. CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management. CSM - Offers journal, advice, and information for customer service professionals. Service Untitled - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads. CRMReports - Provides articles, news, glossary and other CRM related resources.