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The terms, Secretarial Services and Virtual Assistants, are interchangeable and their need has increased with the use of the Internet and the downsizing that has occurred in many businesses. Virtual Assistants (VA's) are those who work from home or in a different office location, and provide professional secretarial and administrative support to individuals or small businesses. Many are certified and highly skilled. Secretarial and Virtual Assistants services may consist of word processing, desktop publishing, website design and maintenance, transcription, proofreading, marketing, faxes, writing, mailings, bookkeeping, plan meetings and events, data base management, and other miscellaneous office duties.
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