rostrvm - Software solutions for call/contact centres, including call routing, outbound dialling, call blending and desk top integration. Features case studies and list of partners. NewVoiceMedia - Provides VoiceXML and voice portal services in the UK. Puma Unified Communications - Unified messaging solution for voice, fax and email using one phone number, text to speech email retrieval and a single message store. Features FAQs, downloadable user guides and glossary. Communication Directors' Forum - Workshops include new media, web control and the access issue. Business Systems - Suppliers of voice, screen and CCTV recording equipment and software. Details of products, consultancy, applications, training and company background. Based in Middlesex. First Call - Call centres based in Aberdeen and Blackpool. Includes details of services offered, case studies, sectors covered and a company profile.