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Resources describing the process of root cause analysis, and its application to the solution of problems. Closely-related topics such as reliability, quality, human performance, and corrective action may be covered as well if the links are relevant to the main topic.
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Root Cause Live - Community site for users and providers of performance improvement, failure analysis, and incident investigation services. The Investigation Process Research Resources Site - Research material on the investigation process. Critical of root cause analysis as generally practiced. Offers online papers, reports, and reviews. Noordwijk Risk Initiative Foundation - Dedicated to sharing knowledge in the field of risk management. Provides information on investigation and analysis tools such as Change Control Cause Analysis and the Management Oversight and Risk Tree. Root Cause Analysis - Features articles, a weblog, a small wiki, analysis method descriptions, and resource links. Handbook of Accident and Incident Reporting - Includes and detailed handbook (over 1000 pages in PDF) by Chris Johnson, Professor of Computing Science at the University of Glasgow. Performance Improvement Stages, Steps and Tools - Interactive site documenting a complete performance improvement process with root cause analysis as the core component, originally developed for medical care, but applicable in many other fields. Root Cause: State-of-the-Practice - Online forum with messages, links, and files. Free membership required. Investigation Manual - Detailed accident investigation manual from the Marine Accident Investigator's International Forum. Includes several chapters on general root cause techniques and several more for maritime fire investigations. All files in PDF format.
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