ISPN Helpdesk Services - Offers outsourced help desk support services for a variety of operations. RightAnswers - Offers a range of technical support knowledge bases for help desk professionals. Support Solutions Technologies - Provides consultancy, management solutions and tools for help desks, call centres and service operations. Help Desk Institute - Association offering training, certification, benchmarking reports, research, discounted products, networking and publications. Hesup.com - Online Help and Support - Answers peoples' questions about computer problems, publishes news and reviews. Commit - Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing. Help Desk Outsourcing - Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications. Active Directory Management and Delegation - Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks.