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Help desk software which specifically provides real-time communication or chat.
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Live Help Messenger - Live customer support with canned responses, PUSH technology, Win32 administrator application, site monitoring/statistics, and compatible with PHP/MySQL. PHP Live! - PHP/MySQL chat software that allows businesses to chat with customers in real-time. WhosOn - Features include Win32 live chat client, visitor monitoring, and real-time error reporting. Boldchat - Features push pages, pro-active chat, site monitoring, and browser-based operator interface. ProvideSupport.com - Hosted live support featuring pro-active visitor chat, SSL, operator-to-operator chats, and customizable visitor popup messenger. Crafty Syntax - Open source live support software featuring push page technology, canned responses, visitor monitoring, multi-user, multi-operator, and multi-department cababilities. SalesRep - Hosted software features PUSH technology, SSL chats, canned responses, visitor tracking, chat session ratings, and system reports. LiveChatNow - Features include push page technology, pro-active chat, Win32 administrator client, spell checking, and canned responses. Noa-soft.com - Hosted software features Win 32 client, PUSH technology, audio alerts, operator chat transfer, chat transcriptions, and system reports. OmniStarLive - Features include PUSH technology, pro-active chat, canned responses, visitor statistics, Win32 system tray client, help desk software integration, chat transcripts, and compatible with PHP/MySQL. miOOt Technologies - Features include Win32 admin application, pro-active chat, chat transcripts, online surveys, PUSH technology, and internal operator chat.
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