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Tutorials, guides, literature, tools, and people that help in planning, setting up and running an online community.
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First Monday - Phantom authority, self–selective recruitment and retention of members in virtual communities: The case of Wikipedia - Peer-reviewed journal article by Andrea Ciffolilli. Crisp - Helps companies manage and moderate all online content within both private online communities, MMOs, virtual worlds and public social media. Membership Agreements - Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law. Fragmented by Technologies: A Community in Cyberspace - Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking. Online Community Building Concepts - List of fundamental principles to consider when starting a new community site. Online Hospitality: Moderator Guidelines and Community-Building Tips - Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals. WELL Conferencing Team - Community Building and Hosts Manual - The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual. Cyberspace Innkeeping: Building Online Community - Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment. Full Circle Associates - Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources. Club about Online Communities - Whenever you provide people with the ability to communicate online then community develops. This club is about the development and management of online communities. NTT Social Communication Laboratory - Aims to develop a social information infrastructure and create a new lifestyle for interpersonal communication via the Internet. CornerWays, LLC - Online community development company that provides online community building, consulting and design services worldwide. Building Community: Online Resources - Has papers, presentations, stories, indexes, and surveys. Benton Foundation: Community Building - Detailed articles, tools, and resources about community building. Topics range from software recommendations to profiles of successful communities. Community Networks: Putting People First - Editorial by Michael Mulquin. Discusses the role of Community Networks in delivering new information and communications technologies to UK residents. Most content is applicable elsewhere as well. About.com: Community Online - Editors' web site picks for fostering an online community and personalizing web sites. How To Kill Community Networks - By Doug Schuler. Essay describing three common means for the downfall of community networks. First Monday - A Social Network Caught in the Web - The authors present an analysis of Club Nexus, an online community at Stanford University. Through the site they were able to study a reflection of the real world community structure within the student body. CNet.com: Will Media Giants Bulldoze Communities? - News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment sites, threaten topical online communities. Community is Dead; Long Live Mega-Collaboration - Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality."
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